Do I need to be a technician to install the system?
No. The system arrives configured and each item is numbered. Just follow the plan, and a VISAO technician guides you on video call.
Which countries do you ship to?
We ship worldwide. Delivery times, shipping costs and any customs duties are shown in your quote.
How long does it take to receive my kit?
The quote is sent within 24 hours. After payment, preparation takes a few working days, plus the shipping time to your country.
Does the system work without internet?
Yes, with a SIM card in the hub. For remote sites we also offer Starlink satellite internet.
What happens during a power cut?
The hub has a backup battery and the detectors run on long-life batteries. The system keeps protecting and sending alerts.
I have pets. Will the alarm go off?
We offer pet-friendly detectors. Mention it in the form and we adapt your kit.
Can I add devices later?
Yes. We send the extra items already paired with your system.
Is a plan mandatory?
No. You can manage the system yourself with the app. Plans add maintenance, priority support and, depending on the country, 24/7 monitoring.
What if a device fails?
Contact us: we run a remote diagnosis and, if needed, send you a configured replacement.
Ready to get started?
Receive your custom quote within 24 hours.